Assessment of Repeat Buys, repeat visits, Delight factor
Technical Integration, Operational Set up, Promotions of products & services
Dashboard, Customer Behavior trends, Reviews
Tweek in for Performance acceleration on recommendation & feedbacks
The planned & strategic approach towards customer loyalty helps us understand what will work effectively for your business to build long-lasting and rewarding customer relationships.
Once we have the inputs in place, we edge forward and implement our program with our strategic, on-the-ground, operational and technology expertise to provide you the desired business results. Evaluation of loyalty program through various consumer behavioral trends and analytical reports to further optimize the program to suit the changing dynamics.
Recognise and reward your best customers to build profitable relationships that ensures consistent repeat purchases
Create a personalised rewarding experience for your best customers
The basic framework of the customer rewards program has changed over a period of time. It has moved from mere transactional rewards to delivering a personalised rewarding experience to your most valued customers at various touchpoints and levels.
Right from understanding your brand, products, sales cycle, customer behavior, purchase patterns, reward preferences to providing a Top of the notch rewarding experience, The Business needs to drive repeat purchases and incremental value from your best customers. E gift vouchers and cards to coose from 250 + brands and more than 20000 products availability shall will be a ha factor.
Offering end to end program solutions including program strategy and design, program launch, communications, promotions, technology deployment, campaign management, customer support, rewards fulfillment and program MIS and analytics.
What drives your customers to come back to your website, store and touch points , the larger role is played by relationships and recurring rewards in the form of e gift cards and e vouchers play a large role which are immediate also. The purpose is to always surprise and bring again.